Your trust means everything to us at Umrah Xpress. We understand the importance of your personal information and manage it with care and respect. This Privacy Policy explains in simple words how we collect your information, why we need it, and how we keep it safe and protected. It is your right to know how your information is used.
Here’s what you will find below:
We collect the information that helps us provide you with better services and make your travel experience secure. We collect scan copies of your passport which is valid for 6 months or in some cases we may ask to share your residence permit and your email address to send you your booking confirmation, flight details, and updates about other packages. You can easily opt out of promotional emails anytime you wish.
For payments, we need your card details and the card number, expiry date, and cardholder name, or If you’re not comfortable sharing your card details directly, we can send you a secure 3D payment link via email or WhatsApp. Simply click the link, enter your card details, and your payment will be processed safely. All information is safely protected by an SSL (Secure Socket Layer) connection. In case of urgency or if we cannot reach you via email, we may use your mobile number to contact you.
Your personal information and payment details are stored safely in our internal database system, which is protected by advanced firewalls and intrusion detection tools to prevent any unauthorized access. We also log general website data such as IP addresses, browser types, and cookies to understand how visitors interact with our site and to improve your browsing experience.
At Umrah Xpress, we keep your information safe and use it only to arrange your travel bookings. When needed to complete your reservation, we may share some details with our trusted partners, like airlines, hotels, or transport providers. This helps us provide the services you request. By agreeing to our terms, you give us permission to use your information for travel purposes only. We never sell or share your personal details with anyone for marketing. Your privacy is most important to us, and we make sure your information stays protected at all times.
Umrah Xpress protects your personal information is our priority. We use advanced security measures to prevent any loss, misuse, or unauthorized access to your data. All your details, including flight bookings, payments, and other travel information, are protected through a Secure Socket Layer (SSL) connection. This ensures that all information you share with us remains private and encrypted.
Your data is stored safely in our secure system, and only authorized staff can access it for service purposes. We regularly monitor and update our security systems to maintain full protection of your personal details.
If any updates are made to our privacy policy, we will notify our clients via email or through our website. All your personal information will remain safe and protected, and you will always have the option to update or modify your details if needed.
Even in the case of internal or administrative changes, we make sure that your privacy is not affected. Umrah Xpress is fully committed to keeping your personal data, including your bookings and payment information, secure and confidential at all times.If you have any questions or concerns about our privacy policy, you can contact us anytime through our website or by phone.
When uploading images to the Umrah Xpress website, please make sure they don’t contain location data (EXIF GPS), as other visitors may view or download this information.
At Umrah Xpress, when visitors leave comments on our website, we collect basic details such as the information entered in the comment form, IP address, and browser type to help prevent spam. If you use the Gravatar service, your email may be securely verified, and once your comment is approved, your profile picture may appear publicly next to your comment.
At Umrah Xpress, we believe you have full control over your personal information. If you have an account on our website or have left any comments, you can request a copy of the personal data we hold about you.
You may also ask us to delete your personal information from our system. However, we may need to keep certain data for legal, security, or administrative purposes where required.
We are committed to handling all data requests with complete transparency, care, and respect for your privacy.
We keep your personal data only for long as it is needed to provide our services effectively. If you leave a comment on our website, your comment and related details (metadata) may be stored to help us recognize and approve future comments automatically.
If you register on our website, the personal information you provide is saved in your user profile. You can view, edit, or delete your information at any time (except for your username, which cannot be changed). Authorized website administrators may also access and update this information when required, but only for security and service-related purposes.
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at:
📧 [email protected] , Call us 02045537587
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